Q: Why hire a Caregiver through an Agency?
A:  Peace of mind.
   
 

      

           
Question   Care from the Heart   Individual Caregiver  
    Caregiver      
           
Caregiver backup for    We are ready and able to fill that    There is no backup plan.    
emergencies?   need. One simple phone call and   Lack of replacement will   
    we will have a replacement    cause extra stress on you.  
    caregiver there should your regular       
     caregiver be unable to work.      
           
Caregiver replacement?   If you are not pleased with the    No replacement. You would   
    caregiver that we sent to you,   have to dismiss your caregiver   
    we handle dismissal & replacement   and start the hiring process over.  
           
Bonding, Insurance   Our staff is bonded and insured,   Usually none. It's your   
and Licensing?   giving you peace of mind. Care   responsibility to investigate any  
    from the Heart verifies all    insurance or licensures held   
    necessary licenses and    by these individuals.  
    certification for all staff.      
           
Quality control and   All cases are monitored and    These individuals are completely  
supervision of staff?   supervised by management staff.   independent and supervise  
    Caregiver daily notes are closely    themselves.  
    monitored. Family members are      
    kept informed regularly.      
           
Payroll, taxes and IRS?   Care from the Heart, Inc.   You are responsible for reporting  
    is responsible.   and remitting state, federal and   
        FICA taxes to the proper   
        tax authorities.  
           
Criminal background checks?   Our staff is carefully screened   It is your responsibility to check  
    at the time of hire with a nation-   the background of the individual,  
    wide criminal background check.   which can cost you up to $100.  
           
Workers' compensation   All Care from the Heart staff is    Private individuals can sue you   
and your liability?   covered by workers' compensation   if they are injured on the job.  
    insurance for accidents occurring      
    on the job.      
           
Flexibility of home care   Your personal care needs will    Not much flexibility with a private  
services?   rarely stay the same. With     caregiver. If you need to change  
    Care from the Heart, you are not    your schedule, you are at the   
    locked into a certain schedule or   caregiver's mercy. If your needs  
    caregiver. If at any time your needs    change and this caregiver is not  
    change, we can change your    able to handle your care, then   
    schedule and your caregiver   you would have to start the   
    to fit your current needs.   hiring process over.  
           
Experience of caregiver?   Care from the Heart    This varies widely and is hard  
    hires caregivers with at least   to verify.  
    2 years of experience. We also      
    verify and maintain their CPR       
    & first aid cards and offer      
    educational guest speakers       
    at our staff meetings.      
           
General availability?   Care from the Heart can offer   You are responsible for finding  
    services to you or your family, from   a replacement for your   
    2 - 24 hours  per day, 365 days   private caregiver if the caregiver  
    per year. Your caregiver will not    was ill or needed time off on the   
    disappear on weekends & holidays.    weekends or holidays.    
           

CARE from the HEART, Inc.
Linda Reynolds
10032 W. Bell Road, Suite 106    Sun City, Arizona  85351
Monday - Friday 9am - 5pm
Tel (623) 875-4440    Fax (623) 875-4443    After Hours (623) 330-1131
Registered with PORA, HOA, AZ Licensed, bonded & insured